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Disney Plus is one of the most popular streaming services in the world right now. With the entire catalogue of Disney classics available, plus new favorites like Hamilton and exclusives like Muppets Now, it’s not hard to see why. But when it comes to technology, sometimes you need a little help to get going. One of the issues people are seeing now is a message prompt telling them to go to or Here is what to do if you see that message on your screen



Like many other streaming services, Disney+ is available on lots of different devices: TVs, tablets, iPhones, Android devices, computers, smart TVs, and more

  1. Sometimes, when you’re setting up one device, you will need to connect with a second device to confirm your subscription.
  2. When this happens, you may need to access a specific website to approve your streaming subscription with Disney+.
  3. One way to do this is by visiting

What can you do if you can’t log in to

  1. Quick nifty trick
    • In case of experiencing this issue on your computer, apply this nifty trick first. Just scroll down a bit until it also gives you the option to sign up. After that, just click login and it should allow you to click the button again.
  2. Look out for updates
  • Launch the Mac App Store by using Finder.
  • Next, click on Updates from the left-hand side menu.
  • Finally, click on the Update button next to the app if there is a pending update.
  • You could also click Update All to update all apps in the queue.

Apply the above steps on Mac computers.

  • The next thing to look at is a potential new update to install. This streaming platform is relatively new, so it still lacks the stability and security patches that keep it from being a target of data breaches and countless issues.
  • That’s why you should expect frequent updates that are released to patch up bugs like the login button not working.

Reinstall the app

  1. Run a PC Scan with Restoro Repair Tool to find errors causing security problems and slowdowns. After the scan is complete, the repair process will replace damaged files with fresh Windows files and components.
  2. To fix this you could also try uninstalling and then reinstalling the Disney Plus app. This generally helps to reduce the storage that it takes up, but also loosen up any unpleasant errors you might be facing.
  3. For example, on Android devices, tap Play Store, then tap the Menu. Hit My Apps, tap on Disney Plus, then on Uninstall and confirm. You can now go back and look up for Disney Plus in the Google Play Store and proceed to reinstall it once again.

Lastly, log back into your Disney Plus account using the same email and password registered with it.


If you’re looking for reasons to subscribe, the show that most folks are excited about is The Mandalorian, which exists in the Star Wars universe. The show, which debuts one week at a time, is helmed by Jon Favreau — who’s spent a lot of time with Disney, from the Iron Man movies to recent live action adaptations including The Lion King

. Before you click pre-order, know that the Disney Plus supported devices list is very broad. For starters, it’ll be on streaming boxes and sticks (Android TV, Apple TV, Roku, Chromecast and Amazon Fire TV) and the PS4 and Xbox One consoles.

Wondering where to start? Our The Mandalorian review posits that this show mixes western tropes and Star Wars lore to great effect. After subscribing, you’re gonna need to download a Disney Plus app, and we’ve gor links for iPhones, iPads, Android phones, Amazon Fire tablets. Streaming also works via web browsers, as Disney Plus plays on Chromebooks.

Disney’s doing its best to make Disney Plus a mandatory part of participating in modern culture, as Marvel Studios exec Kevin Feige says the shows will be important to understanding the films — an issue with the Netflix Marvel shows and Agents of S.H.I.E.L.D..


Low internet speeds or an inconsistent connection when you’re watching Disney+ isn’t fun.

We want you to have the best possible experience watching all your favorites on Disney+ so for consistent, high-quality streaming, we recommend the following speeds:

  • 5.0 Mbps for High Definition content
  • 25.0 Mbps for 4K UHD content

You can test your connection speed, but also remember to make sure you’re using one of our supported devices. If you’re watching Disney+ from a website browser, here are our web browser system requirements.

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