Roku has gained a lot of traction over the past few years due to its ability to let you enjoy features from a smart TV on a non-smart TV. Using the thumb drive-like device, you can use it to cast media, stream media online, browse the internet, and lots more.
I purchased my first Roku device almost two years ago. It has been working seamlessly since then. However, after a recent firmware update, the volume rocker on my Roku remote stopped working.
Since nothing like this had happened while I used the Roku for almost two years, I did not know what to do. Naturally, I hopped on to the internet to look for a potential solution.
I was relieved to find out that my Roku remote was fine and did not have any hardware issues. However, it took me a few hours of troubleshooting to figure out the underlying cause of this issue.
If the Roku remote volume is not working, try changing the remote codes you have added. If this does not work, re-run the remote setup and check for the compatibility of the devices connected to Roku.
In the event that your Roku remote isn’t letting you control the volume, then you’ll probably notice this issue first when you attempt to alter the volume using the normal Roku remote controls. Fortunately, fixing the problem is simple and quick.
Why Roku Volume Not Working?
Technology changes constantly, as new technology is popping into the market every day. However, that doesn’t mean that there will be no problems at all. The same is true for the case of Roku.
Even though the company first came out a few years ago, and their technology continues to improve yet users are faced with issues.
The Roku remote, for instance, is a premium device, however numerous users complain about frequent problems.
In addition, quantity, Roku not connecting to the TV and issues with overheating are the most frequent.
How to Fix Roku Remote Volume Not Working?
If you’ve tried these solutions and your Roku volume doesn’t work it could be that your Roku itself is having problems. Here are some solutions that you can test.
FIX #1: Reset the Roku
Disconnect the Roku and the power cable for 10 seconds before plugging back in for a reset of the Roku. Sometimes, this can allow the remote to function and allow you to adjust the volume.
FIX #2: Switch the HDMI port:
Connect the Roku into an alternative HDMI port. If the port is not working and you couldn’t use the port to alter the volume via the remote.
FIX #3: Change the port for audio
similarly If your Roku depends on an external system to play music, be sure it’s connected correctly and doesn’t have any issues by itself.
FIX #4: Change the cables:
Alter the cables In the event that your audio setup is dependent on cables, you may want to replace them with cables that can work and see if it will fix the volume issue.
FIX #5: Adjust sound settings
Set the sound settings to your liking It could be that your Roku’s settings for sound need tweaking. Click the Settings under audio and adjust the settings to your specific setup. When you’re connected to an optical device then change S/PDIF and HDMI in Dolby D.
FIX #6: Turn off your surround sound:
Shut the off of your surround system. Determine if stereo sound source is the issue using settingsSettings > Audio and then setting the audio settingto stereo. Set the HDMIto PCM-Stereo..
Final Words
We’ve put in the effort into identifying every possible trick that could be used along with routine steps to assist you in resolving issues with your Roku remote volume is not working, and we hope you’ve been able to solve the issue.
If you’re having issues and you are not able to resolve the sound issue on your remote, try reading this manual, you might have missed some steps or some of the steps might require repeating.